Consulting & Facilitation | Operational Excellence

The phrase “Operational Excellence” speaks for itself. You can easily explain what it means to be “operationally excellent,” but can you explain what it takes to become operationally excellent?

For more than ten years we have worked with organizations large and small to solve problems while at the same time developing their own people’s problem solving skills. The essence of operational excellence is problem solving.

Our own team is comprised of highly skilled, highly effective, exceptionally motivated problem solvers who know how to choose the right approach and the right tools to tackle each problem. When we work with you, we approach each organization and individual uniquely in order to take their performance to new heights. Finding the right, unique approach for you is how we ensure operational excellence ultimately equates to competitive advantage. To simply do things the same way as your competitors—even if doing them well—risks too much sameness in a world that demands uniqueness.

Operational Excellence is where your strategy is executed. It’s where you achieve quantum leaps in performance and culture. The focus here is often on methodologies and tools. Our people are well-versed in a range of problem solving methods. But ultimately the most important thing is leadership—the essential ingredient for ensuring you invest your scarce time and money in the right problems and that improvements gained translate into satisfied customers and motivated employees.

So, when we partner with you, we don’t just “teach” you a method or tool. That’s our competitive advantage—we focus on the people and the problems, always with an eye on the overall strategic objective.

Operational Excellence Capabilities

Our expertise in Operational Excellence spans both long-proven methods and cutting-edge approaches to problem solving, including:

  • Lean
  • Lean Six Sigma
  • Design for Lean Six Sigma
  • Business Process Management
  • Innovation and Design
  • Hoshin Planning
  • Daily Management

Program Design

BMGI will work with you to design and manage a performance improvement program that aligns with your organization’s goals, delivers results quickly and keeps returning results, many times over. Each of our clients is unique in their culture and goals, and each faces different industry challenges. We take your uniqueness as our starting point.

Program Assessment

If you already have a program in place, then we work with you to evaluate your progress, identify strengths and weaknesses, and uncover opportunities to grow your capabilities. Together we’ll ensure your program is aligned with your strategic goals.

Project Identification and Management

Through such tools as process maps and value stream maps, we identify your improvement opportunities and which projects to pursue. Depending on your needs, we can then lead specific projects, or work alongside your team as we coach them through projects.

BMGI eHandbook

This Web-based solution for planning and managing your improvement program is customizable for company and program branding, as well as for specific functions, features and content. The seven main components of the eHandbook are: deployment, communication/news, finance, HR, projects, support and training, and technical support.

Training & Education

We offer dozens of public courses, webinars and on-site training designed to build your Operational Excellence skills, including certifications in Lean and Lean Six Sigma. Every course is taught by expert instructors with real-world experience, so you not only learn the theory and tools, but also the application to your business.

BMGI has partnered with hundreds of organizations to build their Operational Excellence capabilities. To see how you can leverage our expertise, email us or give us a call at +1 (303) 827-0010.

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