Change Leadership

There's more to change than meets the eye

What you will learn

Although advancing a business requires significant change, most corporate leaders aren’t well versed in the process of change, how to manage it or how to sustain it over time. Most think change is about issuing directives and clearly communicating with stakeholders, bosses and subordinates—but leading successful and sustainable change requires far more than this.

BMGI's Change Leadership Classroom Training

You have to know what you want to accomplish and have a detailed plan for getting there. You have to know who might stand in your way and how to overcome inevitable resistance. You have to effectively manage conflict and win people’s support. And you certainly have to gain insight about yourself so you can become more effective in your communication and interactions with others.

This change course was excellent. It gave my team the essential tools they need to manage change.

Alan Hockey - Deployment Leader, Sovereign Health

This course helps you become a strong and capable change leader—providing all the knowledge, tools and skills you need to create widespread commitment and manage the details of any change initiative, large or small. This know-how can make the difference between a successful change effort and a failed one.

The change model you’ll master was derived from the established and proven work of such experts as John Kotter, Kenneth Thomas and Ralph Kilmann. The course is practical, experiential and personal; it focuses on the specific actions and behaviors you’ll need to perform as you lead or participate in specific change initiatives in your company.

Instructor teaching class
Learning Objectives: 

Upon completion of this course, participants will be able to:

  • Lead and implement change efforts at multiple levels within their organization.
  • Recognize and implement the key elements that make change sustainable.
  • Develop and implement a change strategy and plan.
  • Develop a vision and unify people behind it.
  • Analyze the position of key stakeholders and the keys to influencing them in the right direction.
  • Identify and avoid the top eight mistakes of change.
  • Identify resistance and create strategies to overcome it.
  • Identify and manage conflict for positive results.


This course is delivered in a workshop environment where change agents participate in powerful games, exercises, evaluations, practice sessions, meaningful interactions and a patented and very effective computer simulation (Change Pro®). Through these activities, participants gain the skills they need to understand the important differences between change efforts driven from silos and those that are more inclusive across functions; they also learn how to effectively communicate and practice adaptive behaviors to help overcome resistance and enroll all stakeholders in the change process.

Early in the training week, participants engage in the Change Pro®. simulation—before they’ve learned specific change management concepts, tools and tactics (to establish a baseline and set the stage for learning). Then they engage in active learning to understand the concept of a stakeholder—who they are, what they like and dislike and how they are motivated. More interactive time is spent on understanding what it takes to influence stakeholders, internalizing the fact that change is a natural progression people go through—a sequence that is strategically planned before it is tactically implemented. The specific tools and tactics of change are also addressed.

It’s always fun and interesting for the class when we run the change simulation after this learning phase—when we see the new knowledge, skills and insights demonstrated. This is the profound moment when participants realize that successful change is far more than some rote application of concepts, tactics and tools. This is when participants internalize the realities of the change process and are ready to return to their organizations and successfully lead change.

As with other BMGI offerings, this course is conducted by expert instructors who give you individual attention and mentoring, in addition to general instruction and group work. The instructors stay connected to you after the class with follow-up emails and phone calls to address any specific issues you may have or any needs for mentoring support as you enact your change plan.

Course Length

5 consecutive days
31 hours of instruction

Classroom Cost

$ 3,250

€ 2,475 (Exclusive VAT)

R 18, 250 (Exclusive VAT)

Classroom Agenda

Change begins with change leaders
  • Key elements of leadership
  • The four social styles
  • How to maximize style strengths and minimize social-style weaknesses
  • How to accurately assess and adapt to another’s social style
  • How to increase the effectiveness of team interactions to avoid vicious cycle behaviors
Change assessment
  • How to assess the change initiative Factors that determine change complexity
  • Key system factors that enable change
  • Eight mistakes of transformational change
Sharing the vision
  • Understanding the need for a vision
  • How to create a vision
  • How to deliver a vision
Inspiring a burning platform
  • Identifying a burning platform
  • What motivates people
Gaining buy-in
  • Understanding that change is a process
  • Understanding the change curve
  • Understanding and adapting to conflict modes
  • Recognizing resistance and developing strategies to overcome it
  • Force Field Analysis of resistance
Institutionalizing the new process and leveraging communication
  • Changing systems and structures
  • Building a change strategy and plan
  • Developing an action plan for the change initiative
  • Understanding what prevents change from sticking

Prefer Training at your Location?

Register for

Change Leadership

March 07, 2016 5 Days Denver, CO
June 20, 2016 5 Days Johannesburg, ZA
August 08, 2016 5 Days Denver, CO
October 17, 2016 5 Days Johannesburg, ZA


Free problem solving resources

Appropriate for

Anyone leading change in an organization
Candidates in BMGI's Lean Master and Master Black Belt development programs.
Black belts and green belts who want to develop their leadership abilities

Course at a Glance

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  • Completion of a DiSC profile
  • Assigned reading

Course Length

5 consecutive days, 31 hours of instruction



$ 3,250

€ 2,475 (Exclusive VAT)

R 18, 250 (Exclusive VAT)



Course Includes

  • Book: My Iceberg is Melting by John B. Kotter


BMGI is an Accredited Provider by the International Association for Continuing Education and Training (IACET).