It’s generally good to reduce complexity in decision-making and operations—but this isn’t always true. Sometimes complexity can work in your favor, especially if you know how to manage and control it.

Current complexity becomes simpler when you install the proper management systems or employ robust design techniques. Such systems and techniques give you a competitive edge, especially when developing next-generation products, processes and services that are very difficult for competitors to copy.

The counter-intuitive session is led by David Silverstein, CEO of BMGI and noted speaker, author and thought leader. David’s research and experience on this topic, combined with his unique insights, will show you why you can’t expect everything to be as simple as you might like.

BMGI is authorized by IACET to award 1 CEU to individuals who participate in all eight webinars and complete the additional learning activities associated with each webinar.