Have you ever wondered why it’s so easy for improved processes to go back to where they started before the improvement efforts? Why, even if everybody follows the improvement recommendations, the process still produces defects? Why it’s so hard to maintain the benefits in processes after projects are done? The answer to these questions is the effectiveness of implemented process controls.

In this interactive online training session, you’ll learn about the most effective, yet simple process controls: poka yoke, or mistake proofing. Mistake-proof processes are intolerant to defects, either by preventing the occurrence of errors or detecting them when they happen. This is achieved through mistake-proofing devices—simple process or product design changes that make defect prevention and correction infallible and, many times, effortless. When combined with Lean, Six Sigma or other process improvement methodologies, mistake proofing becomes a vital element in the solution of complicated issues.