This course is delivered in a workshop environment where change agents participate in powerful games, exercises, evaluations, practice sessions, meaningful interactions and a patented and very effective computer simulation (Change Pro®). Through these activities, participants gain the skills they need to understand the important differences between change efforts driven from silos and those that are more inclusive across functions; they also learn how to effectively communicate and practice adaptive behaviors to help overcome resistance and enroll all stakeholders in the change process.

Early in the training week, participants engage in the Change Pro®. simulation—before they’ve learned specific change management concepts, tools and tactics (to establish a baseline and set the stage for learning). Then they engage in active learning to understand the concept of a stakeholder—who they are, what they like and dislike and how they are motivated. More interactive time is spent on understanding what it takes to influence stakeholders, internalizing the fact that change is a natural progression people go through—a sequence that is strategically planned before it is tactically implemented. The specific tools and tactics of change are also addressed.

It’s always fun and interesting for the class when we run the change simulation after this learning phase—when we see the new knowledge, skills and insights demonstrated. This is the profound moment when participants realize that successful change is far more than some rote application of concepts, tactics and tools. This is when participants internalize the realities of the change process and are ready to return to their organizations and successfully lead change.

As with other BMGI offerings, this course is conducted by expert instructors who give you individual attention and mentoring, in addition to general instruction and group work. The instructors stay connected to you after the class with follow-up emails and phone calls to address any specific issues you may have or any needs for mentoring support as you enact your change plan.