William “Wes” Waldo

As BMGI’s Chief Operating Officer and North America Managing Director, Wes leverages more than 16 years of quality, operations management, and performance excellence experience to continually improve BMGI’s sales, marketing, and internal processes.  Prior to this, Wes spent many years as a Lean master consultant, Lean product manager, and nearly two years as practice leader for BMGI’s manufacturing team.  A respected authority in his field, Wes is the co-author of A Team Leader’s Guide to Kaizen Events, and contributed to The Complete Idiot’s Guide to Lean Six Sigma (Penguin) and The Innovator’s Toolkit: 50+ Techniques for Predictable and Sustainable Organic Growth (John Wiley and Sons).

Wes enjoys working with a wide variety of organizations from healthcare providers to high-end technology manufacturers - especially developing their strategic plans and breaking them down into actionable objectives, projects and associated improvement methodologies, at the local level. He spends much of his time in regard coaching senior leaders on how to align their teams for ultimate success.

Since coming to BMGI, Wes has spent 4 years working in healthcare and other transactional industries, and has helped several organizations reduce process lead-times which led to increased productivity, quality, and time to market improvements.   His performance improvement efforts helped to create more effective lab layout designs, process management systems, and staff training plans.