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MDS Diagnostics is a healthcare provider whose 50 patient care centers feed lab specimens to its associated Burnaby Reference Laboratory (BRL), which performs more than 30,000 tests each day....
- Healthcare
BayCare Health System uses the results-oriented Work-Out methodology to solve a variety of problems across their nine-hospital system. Work-Out helps participants who are closest to the problem...
- Healthcare
BayCare Health System in Florida has adopted a large-scale performance-improvement initiative that spans its nine hospitals, 17,000 employees and even various insurers, such as Blue Cross Blue...
- Healthcare
Baycare Health System's Mease Countryside hospital was diverting emergency patients into other hospitals due to a lack of available in-house beds. So it only made sense to charter a project...
- Healthcare
BayCare Health System’s Mease Dunedin Hospital experienced a 28-percent rise in the number of surgeries not started on time. Since such delays can add up and cause backlogs, schedule...
- Healthcare
Charleston Area Medical Center (CAMC) is West Virginia's largest provider of its kind, with three emergency locations that were all struggling to become more efficient. After forming an...
- Healthcare
The largest commercial HMO in New York, Health Insurance Plan (HIP) of Greater New York, set out to fix its ailing claims turnaround time--which had deteriorated from about 1.5 days to eight...
- Healthcare
A three-facility hospital system was experiencing too much employee turnover and associated added costs of doing business. To improve its hiring efficacy, the hospital engaged in a structured...
- Healthcare
Mercy Medical Center, a 917-bed hospital in Des Moines Iowa, was experiencing insurance claim denials due to faulty patient information on its forms. But the hospital didn't know this until...
- Healthcare
An expert six sigma problem solver at Blue Cross Blue Shield (BCBS) of Florida noticed that his organization had more printers than it needed. In fact, a Gartner study showed that comparable...


















