The utilities industry has its own peculiarities that require not only being an expert on Process Excellence methodologies, but also experience in the industry. At BMGI, our philosophy is that there is not a "one size fits all" solution. This way of thinking was born after nearly a decade of leading and implementing Performance Excellence solutions within the utility industry.

In creating a Performance Excellence deployment strategy for the utilities industry, BMGI not only understands how to identify critical areas for improvement, but also how to develop and engage your people to become more effective managers and leaders. Some of the specific areas where we have assisted our energy partners are:

• Power generation and distribution
• Management and Communication of Continually Changing Rules and Regulations
• Environmental Concerns
• Optimal Utilization of Materials
• Total Productive Maintenance (TPM)
• Optimization of Workforces

The personality of the industry is similar to a fast-paced supply chain with manufacturing aspects, and as such requires tools and techniques including pull systems, Kanbans, single piece flow and set-up time reduction.

At Breakthrough Management Group (BMGI), we provide a total solution for systematic change and the "operationalization" of improvements. We focus on helping organizations solve their biggest problems by making innovative problem-solving a core competency. Companies that empower their employees in this regard typically experience tremendous benefits such as competitive advantages, organic growth and an increased ability to meet ever growing demand. We simply call this process "Performance Excellence".

Your company's path starts with a motivating need for change, a desire to make things different and better. BMGI helps you prioritize based on your strategic goals, and then employ a roadmap to reach measurable and sustainable results. This proven roadmap includes:

• Business Strategy Execution (Linking Strategy to Day-toDay Work) - Implementing a scalable and repeatable Performance Excellence system that turns business strategies into breakthrough results.
• Strategic Project Facilitation (Coaching & Mentoring) - Identifying and executing projects to create early momentum and to generate rapid financial results. This serves as the foundation for a future of continual change.
• Human Capital (People) Development - Educating workforces on the tools and methodologies that increase problem-solving skills across the organization, including Lean Six Sigma and Innovation.

Regardless of the methods you choose to incorporate, BMGI's goal remains the same: to help you uncover your burning platform for change, install the right infrastructure to support your efforts, give your employees the tools they need to succeed, mentor all levels of the organization and lead your people to drive the results you seek.

BMGI teaches business leaders at world-class companies what Performance Excellence means to their organization, and what it takes to deploy these methodologies for optimal results within the Utilities industry. Below are some examples of projects BMG has with its utility industry partners.

Effective and efficient use of existing equipment
Through identification of specific process variation and creation of standard work, our team was able to restore 20MW of Generation to an overall Unit reducing the future need to add system Generation (via purchase or construction) saving $4.9 - $9.7 million over five years.

Equipment Maintenance and Re-Start
Out teams identified process gaps, both manual and electronic, which led to longer down time and significant need for over-time and use of contract labor. Through the use of TPM and quick change-over tools, this team was able to achieve 100% on-time starts with an average savings of $2.5-$4.5 million over 3-5 years.

Adherence to Cyber Security Protocols for Mission Critical Computer Systems in Power Stations
This client built a team to identify the root cause of their organization's inability to keep up with security patches on mission-critical computers. Through various tools and methods, the team developed an automated tool for tracking patch installation and providing timely data to the generation sites to ensure the target was attainable on a monthly basis with minimal workload impact. At the end of the project, the team successfully achieved and sustained a 90% target while consistently exceeding the corporate patch management average of 61%. This effort was recognized as the most successful project within that entire organization for that year.

Job estimating to prevent "overdraw" and/or excess
Through the use of innovation tools and methods this utility reduced overdraw, decreased inventory on hand, and improved employee safety and job satisfaction. Specific benefits included increased productivity due to workflow improvement, increased inventory availability due to faster processing, reduced scrap, and cost avoidance for the purchase of new materials. After the initial implementation at one facility, the company replicated these improvements at other locations incurring savings of nearly $1.5 million per year.

Who We Have Helped
BMGI has helped many utilities and below we have listed some of those partners:

• Florida Power and Light
• Pacific Gas and Electric
• Siemens Power Generation
• Bechtel Power Generation
• Siemens Energy and Automation
• GE Oil and Gas

If you are looking for help in any of these areas, please contact us to help you in your journey to develop the best people who in turn provide the best service to your cusotmers.