It’s true: what sets humans apart from all other forms of life is our ability to solve problems, contrary to the standard answer that says it’s because we have opposable thumbs. In fact solving problems is all we do—even if we use our thumbs to implement the solution—and we solve problems for one reason. Humans solve problems to meet their needs and fulfill their wants, thereby reducing stress (or anxiety).
So what does that have to do with business? Last we checked, every corporation in the world exists to make money, but there is a more underlying function that businesses perform. Businesses exist, and always have, to meet human needs, and meeting human needs is best characterized as a problem to be solved. Consider that the history of...
