Experience: A Lesson in Disguise
Enhancing training through experiential learning techniques.

“I feel like this is a lesson in disguise."
--  Paris Hilton, on her experiential incarceration

In all of life, reading or hearing about something is never as powerful as experiencing it for yourself. How much better do you understand
geography after you’ve traveled somewhere on your own? And do you
think you could ever learn to ski simply by watching a video? Only when
you are out on the slopes can you fully grasp the meaning of planting a
pole or putting all of your weight on your uphill foot.

In its most simple form, this is the essence of experiential learning, or
learning by doing. Back in the 5th century BC, Confucius recognized the effectiveness of experiential learning when he said "I hear, I know. I see,
I remember. I do, I understand." Since then, many philosophers,
psychologists, sociologists and educators have touted the merits of
learning by experience. From the work of John Dewey in the early 1900’s
to David Kolb’s more recent theories, experiential learning has expanded
into a variety of approaches as educators learn (experientially!) what
works and what can be improved upon.

Shifting curriculum to be more learner-centered and less lecture-focused
can have a significant impact on any training program. There are several
key components of experiential learning that can help students leave the classroom with better comprehension and retention, and an enhanced
ability to apply concepts and skills in the business world.

brain

Use Your Whole Brain
A “Whole Brain” approach to instruction incorporates all four lobes of
the brain (memory, hearing, vision and motor skills) to seed concepts
deep into long-term memory. The more places learning enters the brain,
the better recall students have. This means combining exercises where
learners use multiple techniques, such as talking, asking questions,
working in teams, listening, seeing, reading and recalling information.
Through these varied activities, students create “muscle memory” that dramatically improves retention.

  Watch and Learn
Experiential classroom instructors focus on assessing competence by
observing student behavior. Daily exercises and “teach backs” help
teachers gauge how well students understand concepts, and give
learners ample opportunity to talk about, share and demonstrate what
they are learning. Instructors can then better assess which concepts
are taking hold and where there may be gaps. This translates to
significantly better understanding, and ensures that the needs of all
students are being addressed.
numbers

Acknowledge Learning Styles
Research has shown that people exhibit different learning preferences
and aptitudes. Some people learn by doing, others by listening and
reflecting; some display mathematical acuity, while others excel in
language skills. Thus, an effective curriculum is one that incorporates
activities to engage learners in various ways. For example, you can
“walk the process” to appeal to spatial learners, then talk about it in
groups to help drive home concepts to the more linguistically minded.
 

  Mind the Gap
For learning to take place, information (or knowledge) must jump from
one synapse in the brain to the next, across a gap called the “synaptic junction.” The wider this gap, the harder the jump. Many things impact
the size of this gap – how much sleep someone had the night before,
whether they are hungry or tense, if they feel fear, etc. Classroom
instructors can narrow this gap as much as possible by ensuring a
comfortable and stress-free learning atmosphere where students feel
at ease and ready to learn. The result is greater retention with less
effort and in less time.

“What one has not experienced,
one will never understand in print.
"
--  Isadora Duncan

 

Less PowerPoint = Greater Engagement
PowerPoint slides have their place in keeping lessons on track and
helping students know what to expect from the course. However, an
overdependence on such tools leads to the traditional “lecture/listen”
method, a more tedious and less engaging approach to training. When instructors go beyond static lectures and reading from PowerPoint slides,
they become active facilitators of learning who “drive epiphanies” in their students’ minds.
A variety of activities can be used to imbed knowledge
into long-term memory and drive true behavior change, including discus-
sions, group exercises, student "teach backs,” case studies and daily
openers and closers.

For many types of learners, nothing beats a simulation for excitement, competition and learning to apply key concepts in the real world. Simula-
tions give students the chance to apply the tools they have learned and
see the outcomes firsthand. The data and observations from a simulation
can easily be woven into the teaching of Lean Six Sigma, Change Leader-
ship, or whatever the topic may be.

 

"The things we have to learn before we do them, we learn by doing them."
- Aristotle

Proof in the Pudding
According to Stanford University professor Dr. Elliot Eisner, “The ultimate
aim of education is to enable individuals to become the architects of
their own education and through that process to continually reinvent themselves.”

At BMG, our ultimate aim is to deliver more than just learning by driving
true behavior change and results for your Performance Excellence program.
We have recently revised our Lean Six Sigma curriculum to feature more experiential learning, and the response has been positive.

The proof is in the pudding. Says Ginty Chalk (this month’s Ask an Expert columnist), the true effectiveness of experiential learning can be seen
once the students have changed their behavior. "We can all gain know-
ledge," she asserts, "but whether we use it to improve our skills or our job
is the difference between merely gaining knowledge and actual learning.”

 

Additional Resources

Wendy St. Clair Wendy St. Clair is a Product Development Project Manager for BMG.

She can be reached at Wendy.StClair@bmgi.com.