Reducing Insurance Claim Denials and Revenue Write-Offs

Mercy Medical Center, a 917-bed hospital in Des Moines Iowa, was experiencing insurance claim denials due to faulty patient information on its forms. But the hospital didn't know this until it engaged in an analytical process to narrow the problem down to its root cause: incorrect demographic and insurance information. After fixing the problem, the hospital enjoyed increased revenues to the tune of $350,000 per year.