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Beyond Value Stream Mapping: Customer Job Mapping

Value streams can only yield so much until they run dry, forcing us to develop new ideas and sources of revenue. Sign up for this doing-oriented webinarOur doing-oriented webinars are focused on how knowledge and tools can be applied to get results in a short period of time; in this regard, they’re practical, grounded in your current performance problems and leave you with key takeaways for immediate implementation. if you want to dramatically improve customer value or leapfrog competitors with new innovations.

Designing Metrics That Work

The problem with metrics is that they don’t necessarily do what they’re supposed to do: give you a perfect indication of true performance according to your strategic goals and operational objectives. Sign up for this doing-oriented webinarOur doing-oriented webinars are focused on how knowledge and tools can be applied to get results in a short period of time; in this regard, they’re practical, grounded in your current performance problems and leave you with key takeaways for immediate implementation. if you want to truly measure what you value.

Dots Matter: The Essence of Innovation is Information

Innovation begins with information that fuels thinking and creativity. Yet little is truly known about how the human brain processes and transforms information into valuable knowhow. Sign up for this thinking-oriented webinarOur thinking webinars are designed to prime the decision-making process with relevant knowledge about how business is evolving; in this regard, they’re provocative, forward-looking and form the basis for strategic thinking and planning. if you want to learn what we know about how the process of ideation really works.

Go Green!

Going green and becoming environmentally healthy doesn’t mean you have to increase costs or forgo great revenue opportunities. You can, in fact, do it all. Sign up for this doing-oriented webinarOur doing-oriented webinars are focused on how knowledge and tools can be applied to get results in a short period of time; in this regard, they’re practical, grounded in your current performance problems and leave you with key takeaways for immediate implementation. if you want to solve environmental problems and make your processes greener.

Mistake Proofing: Achieving Perfection Through Simple Changes

Have you ever wondered why it’s so easy for improved processes to go back to where they started before the improvement efforts? Why, even if everybody follows the improvement recommendations, the process still produces defects? Why it’s so hard to maintain the benefits in processes after projects are done? The answer to these questions is the effectiveness of implemented process controls.

Selling Your Ideas

Research suggests the most successful people are not those who come up with the best ideas, but those who are best at selling their ideas to others. Sign up for this doing-oriented webinarOur doing-oriented webinars are focused on how knowledge and tools can be applied to get results in a short period of time; in this regard, they’re practical, grounded in your current performance problems and leave you with key takeaways for immediate implementation. if you want to win people’s minds, overcome resistance and effectively sell your ideas.

The Art and Science of Collaboration

Collaboration always sounds good in theory, but it’s not often effective in practice. It’s even less effective if you only collaborate one way every time, rather than considering alternatives. Sign up for this thinking-oriented webinarOur thinking webinars are designed to prime the decision-making process with relevant knowledge about how business is evolving; in this regard, they’re provocative, forward-looking and form the basis for strategic thinking and planning. if you want to expand your possibilities for future collaboration.

The Challenge of Innovation

This short lunchtime webinar is designed to give interested business and project leaders a snapshot into the basics of innovation best practice. Participants will cover the different types of innovation, key success factors to innovation and how to take your first steps on the innovation journey.

Understanding Complexity

Complexity can be an enemy or a friend, depending on the competitive circumstances. The trick is to know how to manage complexity, if not reduce it. Sign up for this thinking-oriented webinarOur thinking webinars are designed to prime the decision-making process with relevant knowledge about how business is evolving; in this regard, they’re provocative, forward-looking and form the basis for strategic thinking and planning. if you want to see complexity with new eyes.

User-Led Innovation

We live in a time when customers are more involved in business processes than ever before (booking one’s own plane tickets for instance). But do most companies realize that their customers can also help them innovate? Sign up for this doing-oriented webinarOur doing-oriented webinars are focused on how knowledge and tools can be applied to get results in a short period of time; in this regard, they’re practical, grounded in your current performance problems and leave you with key takeaways for immediate implementation. if you want to co-opt your customers as innovation partners.