Browse our Research Library: Dorothy Leonard and Susaan Straus

In this article Dorothy Leonard and Susaan Straus talk about how to productively harness abrasion when tackling innovation initiatives.  When developing a group to take on an innovation initiative many times it contains people with similar backgrounds and thought processes.  In order to get new and creative results the group must be made of people with different backgrounds and thought processes, but when this occurs abrasion develops.  If the manager of this group can cause this abrasion to be productive the end result should be the innovation the company is looking for.