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by David M. Upton and Bradley R. Staats in Harvard Business Review on March 01, 2008

In this article David M. Upton and Bradley R. Staats talk about the process of IT implementing enterprise systems.  It is discussed that when a business implements a new enterprise system it should be a modular model.  Using this technique allows enterprise systems to adapt to problems that arise.  Trying to account for everything before the system is programmed and implemented causes it to be ridged and costly.