Results
- Financial Services
In support of its operational excellence (OE) program, Credit Suisse hired BMGI to customize a hybrid learning program to teach Lean and Six Sigma practices and tools to employees throughout the...
- Financial Services
The Private Banking Management Accounting (PBMA) division of a major bank was mandated to provide accurate, reliable, transparent and timely information for supporting the decision-making...
- Financial Services
The account-opening process in the Private Banking unit of a global bank was taking an average of 12 days to complete, with a median of eight days-–an unacceptable cycle time. The project...
- Financial Services
Account reconciliation at a large financial institution was taking too long. The project team found it was taking 32 hours to manually track and sign-off on zero-value reconciliation points....
- Financial Services
The Shared Services department of a major financial institution formed a London-based team to make its operational-excellence-related (OE) accounting processes more efficient. With cycle...
- Financial Services
Approximately 11,000+ servers of a large bank are backed up daily in four major regions around the globe. With this load, service levels had degraded to 85-percent success, resulting in customer...
- Financial Services
Managed by the Shared Services department of a major bank in Asia, the restatement process is used during business reorganizations to affect reporting changes. The restatement process was...
- Financial Services
A major US bank struggled with excessive front office costs in its Cash Equities business. Additionally, the level of its operational risk was unacceptable. Value Chain Analysis (VCA) was...
- Financial Services
The Private Banking division of a major European bank needed a framework for establishing transparency and ownership of its end-to-end mortgage process--for the purpose of reducing credit...
- Financial Services
The Private Banking division of a major financial institution was experiencing a 40-percent error rate in its mortgage-related contract closures and processing documentation, leading to rework...
